Welcome to Greaten Mall! This Payment Policy outlines the methods of payment we accept, the security measures we take, and important details about the payment process. By making a purchase on our website, you agree to the terms outlined in this policy.
1. Accepted Payment Methods
We strive to provide a secure and convenient shopping experience by offering multiple payment options. Currently, we accept the following payment methods:
- Digital Wallets: PayPal.
Please note that all payments must be made in the currency displayed on the website.
2. Payment Security
We prioritize the security of your personal and financial information. To ensure your data is protected:
- We use SSL encryption to secure all transactions.
- Payments are processed through trusted third-party payment gateways.
- We do not store your complete payment details on our servers.
If you suspect unauthorized activity on your payment method, please contact us immediately at music@greaten-mall.com.
3. Payment Confirmation
Once your payment is successfully processed:
- You will receive a confirmation email with your order details and payment receipt.
- If you do not receive a confirmation email within 24 hours, please check your spam/junk folder or contact our support team.
4. Failed or Declined Payments
If your payment fails or is declined:
- Double-check the information you entered (e.g., card number, expiration date, CVV).
- Ensure that your payment method has sufficient funds or credit.
- If the issue persists, contact your bank or payment provider for assistance.
We reserve the right to cancel orders if payment is not successfully completed within a reasonable timeframe.
5. Refunds and Disputes
For information regarding refunds, please refer to our Refund Policy. If you believe there has been an error with your payment or if you wish to dispute a charge, please contact our customer service team at music@greaten-mall.com for assistance.
6. Fraud Prevention
To protect our customers and business, we may conduct additional verification for certain transactions. This may include:
- Requesting proof of identity or billing address.
- Delaying order processing until verification is complete.
We reserve the right to cancel any order that appears suspicious or fraudulent.
7. Changes to This Policy
Greaten Mall reserves the right to modify this Payment Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy regularly to stay informed.
For further questions or assistance, please contact us at music@greaten-mall.com.
Thank you for choosing Greaten Mall for your shopping needs!