Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Most in-stock orders ship within 1–3 business days and arrive in 5–7 business days within the U.S. Worldwide shipping depends on Countries.
Click My account at right of the corner to register. or click here
You can change the address at My account page or or click here, If you have placed order, please contact us, we will response within a day.
Click My account at right of the corner, select orders and click track at the right section . or click here
We do not keep your credit card information on file, safety is no.1 matters for our valued customers.
Usuall Sales tax will be involved within the order, but do not cover any poteintial cost due to differenct states policy.
For United State orders we ship from US Warehouse and We ship to rest of Worldwide from China.
Yes, usually will come with in on Package. And if any gift or documents may be sent in different package and locations.
If you need to swap an item
Returns and Exchanges
Easy 30 days returns.
Click here to check the return policy.
please contact us, we will response within a day.
Please contact us, we will response within a day. Please take a photo and videos and send to us after receive our staff contact emails.
Please contact us first before any return actions and we will send return details after the communication, we will response within a day.
Please email or submit contact phone in any time. We will response to any of inquiry within 12 hours.
Send us correct address and we will support you.
Yes, you can change or cancel order at my account page. or submit contact form to do it.
Yes, we will place pre-order items in the product page and indicate the product arrive time.