Thank you for shopping at Greaten Mall! This Shipping Policy outlines the details regarding shipping methods, delivery times, fees, and other important information. By placing an order on our website, you agree to the terms outlined below.
1. Shipping Methods
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Economical and reliable delivery service.
- Express Shipping: Faster delivery for urgent orders.
- International Shipping: Not Available Yet.
The shipping method and estimated delivery time will be displayed at checkout based on your location.
2. Shipping Fees
We offer free shipping for every orders.
3. Order Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. Processing time may vary during peak seasons or promotional periods.
Please note:
- Orders placed on weekends or holidays will begin processing on the next business day.
- Custom or personalized items may require additional processing time.
4. Delivery Time
Delivery times depend on the shipping method selected and your location:
- Standard Shipping: 5-7 business days.
- Express Shipping: 3-7 business days.
Delays may occur due to factors beyond our control, such as customs clearance, weather conditions, or carrier issues.
5. Tracking Your Order
Once your order is shipped:
- You will receive a confirmation email with a tracking number and link.
- Use the tracking number to monitor the status of your shipment.
If you do not receive a tracking email within 5 business days of placing your order, please contact us at music@greaten-mall.com.
6. Shipping Restrictions
We strive to ship worldwide; however, some regions may have restrictions due to:
- Local regulations or customs policies.
- Limited carrier availability.
If we are unable to ship to your location, we will notify you as soon as possible and provide a full refund.
7. Lost or Damaged Packages
Greaten Mall is committed to ensuring your order arrives safely. If your package is lost or damaged during transit:
- Contact us immediately at music@greaten-mall.com.
- We will work with the carrier to resolve the issue and provide a replacement or refund.
Please note that Greaten Mall is not responsible for delays caused by incorrect shipping addresses provided at checkout.
8. Changes to Shipping Information
If you need to update your shipping address or details after placing an order:
- Contact us at music@greaten-mall.com as soon as possible.
- Changes can only be made before your order is shipped.
9. Changes to This Policy
Greaten Mall reserves the right to modify this Shipping Policy at any time. Any updates will be effective immediately upon posting on this page. We encourage you to review this policy regularly.
For further questions or assistance, please contact us at music@greaten-mall.com.
Thank you for choosing Greaten Mall for your shopping experience!